Contact Us
We’d love to hear from you.
Whether you have a question about your order, our products, collaborations, or anything in between, our team is here to help.
Customer Support
For order queries, product questions, or general support, please contact us using the form below or email us at:
We aim to respond within 1–2 business days.
Order Issues
If there’s an issue with your order, please contact us within 48 hours of delivery and include:
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Your order number
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A brief description of the issue
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Clear photos where relevant
This helps us resolve things as quickly as possible.
Collaborations & Press
For collaborations, press, events or stockist enquiries, please reach out to:
info@lunabykhush.com
Just a heads up
Our customer support hours are Monday–Friday, excluding public holidays.
During launches, promotions, or pop-up events, response times may be slightly longer — thank you for your patience.